AI and win10

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AI and win10

Post  Dmxdesign on Wed Jan 06, 2016 8:15 am

HI just a quick question will AI sit on a win10 64bit laptop dual core I7 as i've tried installing and it flags up an I/O 32 error
I've tried installing in compatability mode as administrator and it still wont play any suggestions please
Chris

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Re: AI and win10

Post  ArranAI on Wed Jan 06, 2016 9:56 pm

Hello Smile

officially, we do not yet support windows 10.

in practice I have been testing it on windows 10 - I get an error the first time I try to launch ai, but then relaunching a second time works fine.

I/o 32 error is to do with sharing... has the machine been added to a homegroup?
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Re: AI and win10

Post  Dmxdesign on Wed Jan 06, 2016 10:54 pm

Hi Arran
the machine is as it came out of the box so nothing has been done with homegroups unless win10 has decided to have some fun
cheers
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Re: AI and win10

Post  ArranAI on Fri Jan 08, 2016 4:22 am

Hello,

I'm still looking into this one, but didn't want you to think id forgotten about it!

as a work around, if you were to copy the distrib folder from another machine, you should be able to just place that on the new laptop and it should work. I can do an upload to wetransfer of the whole folder if that's of help... it will let you use Ai then whilst I try to get to the bottom of this one.

mail me - support@avolitesmedia.com - if youd like a link
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