autoblend does not open

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autoblend does not open Empty autoblend does not open

Post  4youreye on Thu Feb 21, 2019 8:06 am

hi, i have an Ai Infinity EX-8, bought in 2014
when i press the configure button nothing happens, SPCalibrator64.exe does also not start, it cannot run in standalone
do i need a license for autoblend?
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autoblend does not open Empty Re: autoblend does not open

Post  ArranAI on Sat Feb 23, 2019 12:42 am

Hi,

it could be one of two things:

1) direct x might need installing - try looking at Distrib\System\Auto Blend\DX Installer ( this is the path in 10.3.0.15 )

2) there was a start date for which we first supplied Autoblend - probably the easiest way for me to work out if the server falls within those dates is to take your server serial ( it will be something like AiS-999 ) and look into it for you. you can either let me know here or via support@avolitesmedia.com - either way I will see it Smile

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